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FREQUENTLY ASKED QUESTIONS
Is the activity guided?
Our activity is self-guided. Everyone attends a briefing to learn about the equipment and then goes through a practice course before starting the activity.
Staff members are stationed on the ground and are present to help when needed. They are able to go up onto the courses to provide assistance or guidance.
Is the course regulated and inspected by local authorities?
The courses and the trees are inspected annually by a third party inspector and daily by our staff. Treetop Quest goes above and beyond all standards provided by the Association for Challenge Course Technology (ACCT).
What is the required minimum age?
The Chickpea course is available to children age 4-6. All participants are constantly attached to the lifeline throughout the course. Adult supervision is mandatory (non-participating, free of charge).
The age limits for each course are firm rules and although children of all ages have different capabilities we are unable to make exceptions.
What should I bring?
• Closed toe closed heel shoes, no crocks and comfortable clothing, nothing hanging from your clothes.
• Hair ties for longer hair are required.
• Bug repellent (no spray)
• Sunscreen if you prefer (no spray), however, the activity is mostly shaded by trees.
• Drinks and snacks are available for purchase. You are also welcome to bring your own. Make sure you have water to stay hydrated, available for purchase if needed.
I booked. Should I plan to come early?
Please arrive 15-20 minutes before your reservation time.
Can we come without reservation?
We advise all participants to book online before the visit to ensure availability. We welcome walk ins but please check online or call the park before making the trip.
Do you have parking?
All our parks provide free parking.
What is our bad weather policy?
The Park is open rain or shine, but it may not be able to operate in severe weather conditions, including thunderstorms, lightning threats, or high winds.
If you have yet to start climbing, you can postpone your visit by emailing or calling us. We will email you a Treetop Quest Gift card for a future climb. The amount will be equal to the full payment on your reservation.
Although we are unable to offer refunds, in the event of any course or Park closures after you have started to climb, your time may be extended if times are available that day, or a raincheck will be made available for you to use for future climbs that season.
Treetop Quest Gift Cards or Rainchecks are not available for “no shows” or canceling after your scheduled time.
Do I need to participate with my child?
Our parks are designed for all ages.
Chickpea/Children 4-6 years old MUST have one on-ground supervisor for the duration of the activity.
In the main aerial park, for ages 7+ (6+ for Philly, PA) we highly recommend that an adult participates.
Are lockers provided?
How high is the course? How long does it take to finish?
Is there a time limit?
Are gloves provided?
When is Treetop Quest open?
Opening times vary by location. To view our availability calendar select your location from the home page or from the banner at the top of this page. Booking ahead is recommended.
About TreeTop Quest
Treetop Quest boasts ample adrenaline spikes for the thrill seekers, with specialized preliminary training and experienced guides to reassure the most apprehensive. All this aerial prowess is done in a highly secure environment through a continuous lifeline system that keeps you hooked for the duration of the course. As one of the most unique, family-friendly adventure courses.
Explore over 60 obstacles and zip-lines in the trees! Elevate your experience with Tree Top Quest, where adventure meets education and nature becomes the ultimate playground.
OUR PARKS LOCATIONS
